How do I know when to replace the fragrance oil bottle?
Each see-through oil bottle provides long-lasting fragrancing. Replace the fragrance oil bottle when empty with Glade® PlugIns® Scented Oil refills only. Use only Glade® PlugIns® Scented Oil brand refills in PlugIns® Scented Oil warmer units.
Will the warmer units work in horizontal outlets?
Glade® PlugIns® Scented Oil has a new warmer unit that rotates to fit any outlet. Insert warmer unit UPRIGHT into outlet.
Will this harm my pets?
No, the scented oil will not harm your pets.
I have read postings on the Internet alleging that Glade® PlugIns® products have been involved in fires. Is this true?
SC Johnson is aware that there have been postings on the Internet that have claimed that our products were involved in fires. It is important that you know that all of our PlugIns® products are safe and will not cause fires. We know this because PlugIns® products have been sold for more than 15 years and hundreds of millions of the products are being used safely.
Because we are committed to selling safe products, SC Johnson thoroughly investigated these rumors. First, we confirmed that no one had contacted SC Johnson to tell us about these fires or to ask us to investigate them. Additionally, we had a leading fire investigation expert call the fire department representative who is identified in one of the Internet postings. That fireman indicated that he has no evidence that our products had caused any fire.
We suspect this rumor may be associated with a past SC Johnson voluntary recall of one of its air freshener products, a Glade® Extra Outlet Scented Oil product that was sold for a short period before June 1, 2002. After discovering an assembly error in a small number of that product, SC Johnson implemented a voluntary recall and provided extensive information about the product to the U.S. Consumer Product Safety Commission (CPSC). After revising the manufacturing process and thorough testing for proper assembly, the Glade® PlugIns® Scented Oil Extra Outlet product returned to store shelves on June 3, 2002. SC Johnson has no knowledge of any credible reports of fire related to this product.
We also know that our products do not cause fires because all of our PlugIns® products have been thoroughly tested by Underwriters Laboratories and other independent laboratories and our products meet or exceed safety requirements. SC Johnson continues to work closely with the Consumer Product Safety Commission to investigate allegations involving PlugIns® products.
As a more-than-100-year-old family-owned company, SC Johnson is committed to providing top-quality products that can be used safely in homes, and we want to reassure you that PlugIns® products can be used with complete confidence.
Can I clean the warmer?
Fragrance oils may collect on the warmer unit over time. To clean, remove warmer from electrical outlet and wipe the warmer with a dry cloth. Wash hands after handling. These instructions are also included on the back of the warmer package.
What if the fragrance is too strong?
The fragrance will be stronger the first 3 days and then will level off. You can control fragrance intensity by adjusting the control on the front of the unit. A setting of 1 provides less fragrance, a setting of three provides more fragrance, and a setting of 5 provides the most fragrance. Glade® PlugIns® Scented Oil refills are recommended for rooms 10ft x 10ft or larger.
What if the fragrance is too light?
First, check to make sure the outlet is operating properly. This can be done by simply plugging in an appliance such as a lamp or radio to make sure it is operating. If using the fan unit, make sure the warmer unit's electrical plug is in the locked position with the arrows on the back of the unit aligned. The warmer unit should be plugged into the outlet in a vertical or upright position.
Which Glade® PlugIns® Scented Oil refills will work with which warmer unit?
All Glade® PlugIns® Scented Oil warmer units can be used with the full line of Glade® PlugIns Scented Oil refills, including the new Fun & Flirty™ fragrance collection.
How much electricity do the Glade® PlugIns® Scented Oil warmers unit use?
The Glade® PlugIns® Scented Oil Extra Outlet unit uses less than two watts of electricity and costs only pennies a month to operate. The unit is UL listed.
What can I plug into the extra outlets on the Glade® PlugIns® Scented Oil Extra Outlet and Night Light or Glade® PlugIns Scented Oil Fan warmer?
The Glade® PlugIns® Scented Oil Extra Outlet will fit appliances that have two-pronged, polarized plugs and have a maximum of power draw of 15 amps. Most standard household appliances such as lamps, hair dryers, and radios have a power draw below 15 amps and can be plugged into the extra outlet. Three-pronged appliances such as power tools, microwaves and refrigerators should not be used in the Glade® PlugIns® Scented Oil Extra Outlet.
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