FAQ

Have a question for Glade®? Following are common inquiries about our fragrances, products, and policies.
  • Where can I buy my favourite Glade® products?

    Glade® products are available in grocery, drug, hardware, and discount stores in Canada.

    Many Glade® products are available from your favorite online retailer. Browse our products or fragrances to find what’s available for purchase right from your computer, tablet, or mobile device

  • Are refills available for my Glade® products?

    Glade has many products that offer the option of using refills, allowing you to reuse your fragrance dispenser.

    Click here to browse them all.

  • When do Glade’s seasonal collections come out?

    Each year, Glade® proudly releases a new series of fragrances that reflect the seasons, with limited edition fragrances. Fall, Winter, and Spring collections are our popular standards.

    All items in our seasonal collections are available for a limited time; availability may vary by retailer.

    Browse our current Collections.

  • How can I tell which fragrance is in my Glade PlugIns® Refill?

    On each refill bottle, there is a code that indicates the fragrance.

    Code | Fragrance
    • HB | Hawaiian Breeze®
    • AC | Apple Cinnamon
    • CL | Clean Linen®
    • H | Hawaiian Breeze®
    • LPB | Lavender Peach Blossom
    • LVV | Lavender and Vanilla
    • PVJ | Pure Vanilla Joy™
    • SPL | Sweet Pea and Lilac
    • VPF | Vanilla Passion Fruit
    • SD | Sunny Days®
    • FBR | Fresh Berries
  • I care about sustainability. Are Glade® products recyclable?

    Many elements of Glade's products and packaging can be recycled. Find a recycling center near you.

    From improving our products, encouraging green choices, using fewer resources, and reducing waste, we are constantly working to make products you can feel good about using in your home.

    Learn more about SC Johnson’s commitment to sustainability.

  • What are Glade® products made of? Are they safe for my family?

    We work hard to choose the best ingredients, make sure they’re responsible for the environment and human health, and communicate about them openly. Learn more about our ingredients here.

  • Do Glade® products contain CFCs?

    Glade® Sprays and all other SC Johnson aerosols have been chlorofluorocarbon (CFC) free since 1975.

    S.C. Johnson response to the National Institute of Environmental Health Services

    SC Johnson products do not contain the chemical ingredient 1,4 dichlorobenzene (1,4 DCB). This chemical has been the subject of a study done by the National Institute of Environmental Health Sciences (NIEHS). The study, published in the August 2006 issue of the journal Environmental Health Perspectives suggested exposure to 1,4 DCB (also known as paradichlorobenzene or pDCB) may cause modest reductions in lung function.

    "Unfortunately in many news reports, images of Glade® products are used to illustrate the study leaving viewers with the false impression that Glade® contains this ingredient. It does not," said Kelly M. Semrau, Vice President Global Public Affairs and Communication for SC Johnson.

    "Nothing is more important to us than the health and safety of the people who use our products," said Semrau. "That's why it's so important for us to set the record straight and make it clear that our products do not contain the compound that was under investigation in the recent study. As a matter of fact, none of our products have this ingredient."

    When used according to label directions, consumers can continue to use Glade® and all of SC Johnsons products with confidence.

  • What is Glade’s privacy policy?

    Glade® and our parent company, SC Johnson, value the trust you place in us when you provide us with your personal information. We take your privacy seriously and are committed to protecting it.

    Read the SC Johnson Privacy Notice.

  • I have feedback about a Glade® product. Whom should I contact?

    As a family company, we care about making life cleaner, easier and better for families. We want to hear your thoughts, good or not-so-good.

    Send an email to our Consumer Resource Center. Visit our Home Matters Q&A section to share your thoughts.

    Or, if you want to share a testimonial, please consider using our form. We’d love to share your story!
  • Still have a question?

    If you don’t see the information you’re seeking, try the SC Johnson FAQs page.

    Or, contact SC Johnson directly:

    Our consumer product helpline is happy to help you with questions or comments about our Canadian products.

    Email us

    Phone: 1-877-558-5566 (Canada)

    International
    For products and contacts outside of the Canada, please click here for contact information for your nearest SC Johnson worldwide location.