Have a question for Glade? Following are common inquiries about our fragrances, products, and policies.
  • Where can I buy my favourite Glade® products?

    Glade® products are available in grocery, pharmacy and discount stores across the United Kingdom.

    Many Glade® products are available from your favourite online retailer. Browse our products or fragrances.

  • Are refills available for my Glade® products?

    Many of Glade’s products have refills that let you mix and match your favourite fragrances—while reusing the fragrance dispenser.Click here to browse them all.

  • When do Glade’s seasonal collections come out?

    Each year, Glade® proudly releases a new series of fragrances that reflect the seasons, with limited edition fragrances. Winter and Spring collections are our popular standards—but be sure to look out for additional special collections that pop up throughout the year.

    All items in our seasonal collections are available for a limited time; availability may vary by retailer.

    Browse our current collection(s).

  • Do Glade products contain CFCs?

    Glade® Sprays and all other SC Johnson aerosols have been chlorofluorocarbon (CFC) free since 1975.

    S.C. Johnson response to the National Institute of Environmental Health Services

    SC Johnson products do not contain the chemical ingredient 1,4 dichlorobenzene (1,4 DCB). This chemical has been the subject of a study done by the National Institute of Environmental Health Sciences (NIEHS). The study, published in the August 2006 issue of the journal Environmental Health Perspectives suggested exposure to 1,4 DCB (also known as paradichlorobenzene or pDCB) may cause modest reductions in lung function.

    Unfortunately in many news reports, images of Glade® products are used to illustrate the study leaving viewers with the false impression that Glade® contains this ingredient. It does not," said Kelly M. Semrau, Vice President Global Public Affairs and Communication for SC Johnson.

    "Nothing is more important to us than the health and safety of the people who use our products," said Semrau. "That's why it's so important for us to set the record straight and make it clear that our products do not contain the compound that was under investigation in the recent study. As a matter of fact, none of our products have this ingredient."

    When used according to label directions, consumers can continue to use Glade® and all of SC Johnsons products with confidence.

  • What is Glade’s privacy policy?

    Glade and our parent company, SC Johnson, value the trust you place in us when you provide us with your personal information. We take your privacy seriously and are committed to protecting it.

    Read the SC Johnson Privacy Notice.

  • I have feedback about a Glade product. Whom should I contact?

    As a family company, we care about making life cleaner, easier and better for families. We want to hear your thoughts, good or not-so-good.

    Write a review of a Glade® product or fragrance.

    Send an email to our Consumer Resource Centre.

    Or, if you want to share a testimonial, please consider using our form. We’d love to share your story!
  • Still have a question?

    If you don’t see the information you’re seeking, try the SC Johnson FAQs page.

    Our consumer product helpline is happy to help you with questions or comments about our products. Email us

    Or, contact SC Johnson directly:

    Phone: Toll-free: 0800 353 353 (UK)
    1800 409 176 (Republic of Ireland)

    Write: Freepost RSGR-XCSB-TRAE
    SC Johnson
    Frimley Green Road
    GU16 7AJ

    Our Frimley address is:
    SC Johnson Ltd
    Frimley Green
    GU16 7AJ